Statuses and lifecycles

Statuses help teams understand whether work is active, waiting for review, completed, archived, or superseded.

Tickets

Default ticket workflow statuses are:

Status	Category	Meaning
Backlog	Todo	Captured but not ready for immediate work.
Todo	Todo	Ready to start.
In progress	In progress	Work has started.
Blocked	In progress	Work cannot continue without intervention.
In review	In progress	Work is being checked or accepted.
Done	Done	Completed.
Canceled	Done	Intentionally stopped.
Archived	Done	Hidden from active work views.

Projects can customize workflow labels, order, categories, board mappings, and restricted transitions. Projects can also map different ticket types to different reusable workflows, so bugs, stories, epics, tasks, and subtasks can each follow the lifecycle that fits that work.

A ticket's issue type decides which workflow statuses are valid for that ticket. Ticket create/edit forms, ticket action menus, and board moves use the resolved issue-type workflow. If a ticket changes type and its current status does not exist in the new workflow, TOW remaps the status by category when possible.

Workflow status keys are project-wide. If the same key appears in multiple workflows, it must keep the same label and category everywhere.

A workflow must keep statuses that are already used by tickets or mapped by boards.

Status aliases such as open, doing, completed, closed, and cancelled are normalized to workflow statuses when possible.

Projects

Status	Meaning
Active	Project appears in normal project lists and can be used for work.
Archived	Project is retained but no longer treated as active work.

Project visibility is separate from project status. Visibility can be open or restricted.

Docs

Status	Meaning
Active	Page is visible in normal docs views.
Archived	Page is hidden unless archived content is included.

Editing, moving, duplicating, restoring, or safely updating a doc page returns it to active status.

Memory

Status	Meaning
Active	Trusted memory used by search and AI context.
Pending review	Candidate memory awaiting review.
Superseded	Replaced by newer memory.
Archived	Retained but excluded from normal active context.

Superseding memory sets a valid-to timestamp and can link to replacement memory. Archiving memory also sets a valid-to timestamp.

Memory diffs

Status	Meaning
Pending	Proposed change awaiting review.
Approved	Accepted and applied to memory.
Rejected	Declined by a reviewer.
Auto applied	Applied automatically by a trusted path.

Memory diffs appear in the Inbox and Memory Diffs views when they need attention.

Snapshots and onboarding

Snapshot statuses include:

Status	Meaning
Generating	Snapshot is being prepared.
Pending review	Snapshot is ready for review.
Active	Snapshot is trusted as current context.
Superseded	A newer active snapshot replaced it.

Onboarding status can be needed, pending review, or complete.

Decisions and risks

Record	Common statuses
Decision	Proposed, active, archived, or other organisation-defined labels.
Risk	Active, mitigated, accepted, archived, or other organisation-defined labels.

The app stores these status values as text so teams can use the labels that match their operating model. Active decisions and active risks are favored in AI context.

Operating proposals and questions

Record	Status	Meaning
Operating proposal	Pending	Awaiting accept or reject.
Operating proposal	Accepted	Reviewer accepted the proposal.
Operating proposal	Rejected	Reviewer declined the proposal.
Operating question	Open	Waiting for an answer.
Operating question	Answered	Answer captured.

Ticket conflict proposals and roadmap proposals follow the same pending, accepted, rejected review pattern.

Agent Runs

Status	Meaning
Queued	Waiting for a worker slot.
Running	Currently processing.
Completed	Finished successfully.
Failed	Finished with an error.

Completed and failed job status is retained for a configurable period.

Invites

Invites do not use a single status field. Their lifecycle is derived from timestamps:

State	How it is determined
Usable	Not accepted, not revoked, and not expired.
Accepted	accepted_at is set.
Revoked	revoked_at is set.
Expired	Current time is after expires_at.